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Since joining Waterford Hotel Group in 1997, Michael Heaton has held numerous management positions at Waterford-managed properties before assuming the role of Vice President, Operations in 2009. In January 2018, Michael was promoted to the position of President for Waterford Hotel Group and is responsible for all aspects of on-going operations for the company. Michael holds a Bachelor of Arts degree in Economics from the State University of New York.

From development to management, Waterford Hotel Group builds the foundation for hospitality success and fosters its longevity. Our leadership is unmatched and our record is exceptional. We inspire camaraderie, confidence, transparency, and collaboration among team members and give them the tools they need to forge positive relationships with guests and clients. As an approved operator for numerous franchise companies, and an experienced independent operator, we are prepared to offer you the best overall value as a partner, operator, or developer. Guest satisfaction begins long before check-in, so let’s start now– together.  Waterford is 30 years strong, and getting better with each passing day. We are hotel developers, owners, and operators, and we are preparing for the future, for the next 30 years and beyond.

Our success ranges from billion dollar development projects such as Mohegan Sun Casino and Front Street Development in Connecticut to the operation of small quintessential New England inns, such as the Inn on Boltwood at Amherst College and the Andover Inn in Andover, Massachusetts. We own and operate or have owned and operated virtually all hotel brands.

As the hotel industry evolves and emerges from a period of economic deceleration, we are prepared for the upturn in the industry and for the increase in demand. Our capital partner relationships are some of the best in the business. Our relationships with franchise companies are second to none. We have strengthened our senior management team in every area of discipline, and we are poised for our next level of growth. We have improved our internal procedures so that we can achieve the best levels of operational performance. We will continue to look for the best opportunities, from major mixed use projects that are hospitality-centric, to brand developments and conversions, to small independent and boutique properties. We are prepared to work in your desired segment, and prepared to offer you the best overall value as a partner, operator, or developer.

President

Michael Heaton

Bio

Areas of Interest

Waterford Hospitality Group LLC